I’m writing to let you know that we need to continue our maintenance work, and as such, I regret to inform you that Ignitia may be unavailable on Monday, January 30. Though we will be taking significant steps to remedy the issues this weekend, you may need to be prepared on Monday to use alternative curriculum should Ignitia still be experiencing system issues.
We do not take this situation lightly. Our Vice President of Engineering is personally leading the team that is working on the system, and I can assure you they are working around the clock to resolve the issues as soon as possible.
Again, please accept our sincerest apologies and know that we are working very hard to get the system working well for you again.